How to File a Complaint With the Missouri State Board of Healing Arts

FAQ:

How can I file a complaint with my state medical board?

Board of Registration for the Healing Arts

3605 Missouri Boulevard
P.O. Box 4
Jefferson City, MO  65102
573.751.0098 Telephone
573.751.3166 Fax
800.735.2966 TTY
800.735.2466 Voice Relay
healingarts@pr.mo.gov

 

Answer:

Electronically via a PDF, or, in writing.

If you complete the PDF, you can email it to the Board at their above email address. If you choose to send it in writing, you can send it via standard mail to their above address.

It is important to note that the Board’s physical location is different than their mailing address. The address of the Missouri Division of Professional Registration

Address: 3605 Mo Blvd, Jefferson City, MO 65109

 

Leadership in Communication

I went to their office and attended their teleconference in April 2012, but they did not permit me to speak about anything other than their listed topics. This is a problem because I had critical information about patient care that they had repeatedly ignored. One is better off talking to a wall, than trying to communicate or share information with any of the medical board members or their staff. In contrast, the North Carolina Medical Board’s staff has been helpful and professional during my interactions with them. Apparently some state medical boards value other people, and some, such as Missouri, live in a culture of collective narcissism.

Comments and suggestions are welcome,

-Brett Snodgrass, MD

 

 

 

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How to File a Complaint With the Missouri State Board of Healing Arts

4 thoughts on “How to File a Complaint With the Missouri State Board of Healing Arts

  1. That is correct. If you have concern about an entire hospital, you can consider contacting The Joint Commission. Other commonly used options include contacting an attorney, finding another hospital, and writing a review online. If there is an issue with a particular physician, department, or other personnel of the hospital, one can usually contact hospital management. Thank you for the question. Best regards.
    -BrettMD

  2. The Statute of limitations begins when the information of wrongdoing comes to light.

    If the doctor made an error 10 years ago and the patient first become aware one year ago, the error would be within the statute of limitations.

    The case mentioned is a bit more grey and I can’t see exactly how the courts will interpret the repression – in the sense of whether or not the wrongdoing was known.

    The situation is different with regards to cases of gross or repeated negligence, Missouri exempts at least one of them from the statute of limitations… I Don’t recall exactly whether it was gross negligence or the repeated negligence, but this allowed the medical board to bring 10-year-old charges against Dr. Chaganti. Unfortunately, theBoard didn’t identify the cause of the patient’s death and they didn’t identify or investigate whether Dr. Chaganti failed to save the patient from being killed by a medication mix-up by the nurse. I am writing an article about this systemic failure in regulation and I will try to publish it later this year or in early 2016.

    Our healthcare system has a sectoral approach to medical regulstion that is limited in how it responds to errors caused by multiple problems. You can report a hospital to The Joint Commission; you can report doctors to the Missouri Board of Healing Arts.

    Your options definitely include contacting the Medical Board and filing a complaint against a doctor, as well as contacting an attorney. I don’t know the specifics of the event, and since I’ve seen state medical boards repeatedly lack sufficient medical knowledge to properly investigate complaints of patient harm, I’m a bit skeptical that a complaint filed with them will be properly investigated, but the medical board has a couple of new members and they may listen and consider your report.

    I’m a bit pessimistic about the medical board, but that’s my bias and you will likely want to take all things into consideration. Thank you for your comment and Please pardon the typos.

    The Takeaway: it may not be too late; medical boards are supposed to evaluate and review doctors. The Joint Commission accredits and reviews hospitals.

    Best regards,
    -BrettMD

  3. Sondra says:

    What might be the statute of limitations to submit complaints regarding the Missouri Board of Medical Doctors as well as institutions such as public hospitals and health care facilities that perform major surgeries, If the incidences in question happened several years ago and the trauma and memories of it was all repressed, until recently, can complaint still be brought forth for the investigative board to review?

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